Development & support

Let's get your
world connected.

Questions about Umbra, a profile or a new client? A little context helps us give you a useful answer.

Make a clear first request.

Build a short compatibility brief below. The brief builder works in your browser. Nothing is sent until you choose to send your brief in the support chat.

Do not include passwords, license keys or game account details.

Reporting a profile issue? Add the waypoint label, the action you expected, and what happened instead. Remove any private group codes before sharing a profile.

YOUR NEXT ADVENTURE

Choose your Umbra plan.

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Check client compatibility before purchasing. A valid license and an internet connection are required to use Umbra.